Restaurant Data Entry Services

Overview of Our Client

Our client was a renowned restaurant chain from San Antonio, United States of America. Their extensive menu had a diverse range of multi-cuisine dishes, seasonal specials, and combo items. As a result, manually updating menus and brochures on a regular basis was time-consuming for them.

Challenges Faced By Our Client

The client encountered difficulties in maintaining accurate menus and brochure updates, especially on special occasions. Manual and verbal communication wasn’t simply enough to present their latest offerings to the customers. Manual entry of their latest additions and modifications resulted in delays and disorder.

How We Assisted Them

In order to optimize the restaurant’s menu and brochure, we started by organizing their extensive menu and brochure with automated tools and manual entry as well. Our dedicated menu data entry solutions organized each menu and brochure into a structured database. Then, the organized data was digitized to overcome seasonal changes and regular modifications. Now, they can update and showcase their menus without hassles.

The End Results

By the end of the project, offshore online data entry had successfully digitized and streamlined their menu into a structured database model. This includes a database model of over 1000+ dishes in an Excel format. Restaurant menu digitization enabled the restaurant to accommodate fresh updates that can be presented flawlessly across franchises. This shift empowered the restaurant to adapt to the changing trends and maintain consistency in its services.

Overview of Our Client

Our client is a fast-casual restaurant in Edinburgh, United Kingdom. Their dynamic menu and unique drinks make the place seem crowded at evening and weekend times. So, they’re receiving a high volume of orders offline and online at the same time. With increasing customer orders online, the client is facing difficulties in managing orders at peak hours.

Challenges Faced by Our Client

The client is encountering challenges in efficiently managing online and offline orders, particularly during evenings and weekend hours. The surge of online orders made their operations slow and tedious when they were about to serve. As a result, the restaurant faced potential bottlenecks and customer dissatisfaction during peak hours.

How We Assisted Them

To resolve this issue, we implemented an order management model tailored to streamline customer needs. Our expert team integrated the custom model with their management tools to streamline both online and offline orders effectively in a structured manner. Our automation tools and custom software model achieved effective coordination between their staff and customers.

The End Results

With the custom order management model, the restaurant experienced a significant improvement in order accuracy, preparation time, communication, and customer satisfaction. The seamless coordination between offline and online orders allowed the restaurant to manage a high volume of orders effectively.